Posts Tagged ‘Wetumpka Chamber of Commerce’

Client news: Bright House Networks names veteran employee director of customer care for Indiana division

Arcadia M. Washington has been named director of customer care for Bright House Networks Indiana. She has worked with the Birmingham, Ala., division of Bright House Networks since 1997. For eight years, she was a customer service representative before being named customer care manager in 2005. Washington was responsible for overseeing the customer care operation in Wetumpka, Greenville and Eufaula, Ala., including a call center and two service and sales centers.

In Alabama, Washington is an active member in the community, with current and past involvement in the Emanon Group, a non-profit education advocacy organization; the Wetumpka Chamber of Commerce; and Leadership Elmore County. She has served as board chair of the city of Wetumpka’s “Christmas in the Coosa” board, a member of the Elmore County Community Foundation and a participant in the River Region United Way Campaign. She has also been an active participant with the cable industry’s Women in Cable initiative.

Originally from  Wetumpka, Ala., Washington earned a bachelor’s degree in psychology from Troy University in 2001 and a master’s degree in management from Troy University’s Graduate School of Management.

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